If you signup for 3 plans at a time then those 3 will be setup on the server currently getting filled. We have separate servers in server groups for reseller hosting and shared hosting and currently each of this servers are filled within a months time so if you signup for 1 plan today and other in next month then both will be on separate server. you can also put a comment in message box and mention that you need need all your accounts to be setup on separate servers.
Originally Posted by Cassie
If you are concerned about our backup policy then for your information all our existing servers have 1 weekly backup in UK and 1 weekly backup on our backup servers in US.
We have kept our backup servers in different datacenters to ensure that we don't loose our customers or our business if something goes wrong with existing facility.
I can understand that sometimes our guys are not perfect in answering your questions related to incorrect functioning of code but for your information our guys are trained technical professionals who have expertise in server side issues and not with php or any other programming language. If you ask us why a navigation bar is not working then there wont be any sort of satisfactory reply from us as we don't know anything about designing or programming.
Ask us to make a shell script and that will be done in few minutes but making a contact us form is out of our scope and we wont succeed in doing so even if we are paid for that job.
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