99.95% Uptime Guarantee

[Samuel]

Just curious to know when are you planning to sign up ?

Nowadays I'm comparing your services with other hosting providers. Once sorted out the things, I'll sign up! However you are on the top of my list and hope I'll be hosting with you only .
So to answer your question... in the near future

[James]

Glad to hear that we are on top of your list. It's always good to investigate before signing up with any web hosting provider. I hope you have done your homework well and now you would be confident enough to choose the right hosting provider. If you still have any questions or concerns, please do not hesitate to post here.

[Harry]

Thank you for your suggestion Harry! However, I am not using ASP.net frameworks or MSSQL databases. So I think Linux shall be fine for me.

Thats right, Linux hosting package would be the best option for you if you are not using any of Microsoft owned applications.
Samuel, may i know the reason for choosing Windows VPS as an option while upgrading your linux shared package in near future !!!!

[Samuel]

Samuel, may i know the reason for choosing Windows VPS as an option while upgrading your linux shared package in near future !!!!

Well Harry, if you see my previous posts then you will get the answer .
I was just confirming if it's possible or not. May be later if I use any Microsoft owned application then how can I move on and use it.

[Harry]

May be later if I use any Microsoft owned application then how can I move on and use it.

One of our forum mate "MattBarthorpe" have already answered your question. Please go through few previous post and do let us know once you make your mind for using our hosting services.

[Samuel]

One of our forum mate "MattBarthorpe" have already answered your question. Please go through few previous post and do let us know once you make your mind for using our hosting services.

Thank you Harry, I had just missed that post.
Yes, I'll definitely bring it to your notice whenever I have made my mind to use your hosting services.

[Harry]

No offense mate You are always welcome to enjoy our hosting services.

[abelweb]

Cheers for this, it answered some of my questions too!

Abel

[James]

Hello Abel,

Welcome to Webhosting UK community.

If you have any more questions please feel free to post here.

[richard_price]

Informative thread, thanks.

How long was your longest outage in your business carrier?

Was it single server or globally based? ie did one site go down or did all your sites go down.

Thanks

[Matt123]

Informative thread, thanks.

How long was your longest outage in your business carrier?

Was it single server or globally based? ie did one site go down or did all your sites go down.

Thanks

Hey Richard,

WHUK members always keep updated their customers whenever they face any downtime or an outage. I have been experiencing on the forums that they never try to hide any information from their customers if they face any downtime. You can go through the below link to know about the downtime or the network status of WHUK servers.
Network Status - Web Hosting UK Forums | Linux Windows Dedicated Server and cPanel VPS Hosting Forum
So looking at the above link, I think that the outages have always been negligible.

[WH-Garry9]

Hey Richard,

WHUK members always keep updated their customers whenever they face any downtime or an outage. I have been experiencing on the forums that they never try to hide any information from their customers if they face any downtime. You can go through the below link to know about the downtime or the network status of WHUK servers.
Network Status - Web Hosting UK Forums | Linux Windows Dedicated Server and cPanel VPS Hosting Forum
So looking at the above link, I think that the outages have always been negligible.

That's correct. The WHUK Forum is always updated if there is a Network problem and this is done so that the Customers are aware of the problem. The Network problem is Updated and the Technical support department constantly works Hard so that the problem is solved as soon as possible. Due to the Hard work of the Technical support department, the Network outage problems have been solved soon as and when it occurred. Also, as the Technical support department was available 24x7, it was possible to contact them at any point of time which made it even better for the Customers.

[richard_price]

That's correct. The WHUK Forum is always updated if there is a Network problem and this is done so that the Customers are aware of the problem. The Network problem is Updated and the Technical support department constantly works Hard so that the problem is solved as soon as possible. Due to the Hard work of the Technical support department, the Network outage problems have been solved soon as and when it occurred. Also, as the Technical support department was available 24x7, it was possible to contact them at any point of time which made it even better for the Customers.

Excellent, thank you for the response, it is very frustrating when there is an outage and you can't get any assurance from your hosting provider. You sound very professional in the way you deal with the situation, keep the customers up to date is the key. We can't expect 100% uptime but knowing that you are on the ball when there is a problem is fantastic

[MattBarthorpe]

Yes indeed, keeping the customers informed about the problem is a professional way of dealing with things. It also lets us as customers know that the host is aware of the problem and are working on getting those issues resolved.

This is a fantastic way of customer service!! WHUK keep it up !!

[angelad]

Yes indeed, keeping the customers informed about the problem is a professional way of dealing with things. It also lets us as customers know that the host is aware of the problem and are working on getting those issues resolved.

This is a fantastic way of customer service!! WHUK keep it up !!

I definitely gets pissy if there is a problem with hosting/server, and I don't get informed ahead of time. Unfortunately these things has happened to me with a few hosting companies.