We will be migrating our Billing and Support system on to a new server in order to improve the software and server security as well as to enhance it’s redundancy. The migration will be carried out on 08th May 2012 at 20:00 hrs so the billing as well as support system won’t be accessible during this maintenance duration. We expect the whole process to take no longer than 30-45 minutes.
Maintenance Type : Server Upgrade and Migration.
Effect : Billing & Support inaccessible accessible
Expected Duration for Completion : 30-45 Minutes
The migration will start between: 20:00 hrs on Thursday 8th May 2012 and 21:00 hrs on Thursday 8th May 2012 (All timings are BST).
We apologise for any inconvenience this may cause, please do not hesitate to contact us if you have any queries or questions regarding this maintenance.