I hope this is in the right place- if not i apologise as i was not sure where to write this.
Basically i have been asked by a client to update their website which is hosted by webhostinguk.
I aimed to find the ftp info, download the site, edit it and then upload it back.
However when i looked on the ftp account manager earlier, i noticed that the current account has the wrong path. It does not point to public.html, but a random empty folder meaning i cannot download the site.
I would like to know:
1) Can i create another ftp account pointing to the right path?
2) Am i allowed to do this- i.e is it within the rules to have more than one ftp account?
Hopefully someone can assist me!
Many thanks in advance!