Subdomain access question

[grofit]

Hey,

Sorry if this is the wrong place but how do you get access to subdomains you have created within the DotNetPanel software?

Ive created 2 sub domains, which seemed to go through fine, then i assumed they would just appear as folders in the root or something like they do on one of my other hosting accounts, however i cant find the folders anywhere...

I was then told that i should make an FTP user and set them up to use that sub domain, but in the section where you put in the root folder for the FTP user it doesnt have any sub domains listed, when i drill down i just get the main domain and a data, logs, wwwroot within there.

Maybe im just being a simpleton but i cant see any obvious place showing me where the sub domains are... how long do they normally take to come online, on my previous hosting its always been instant...

Thanks for any help!

[sysadmin]

Hi,

Could you please open up a ticket with our Windows Support or initiate a Live chat, we'll get this sorted out for you quickly.